Your assistance & patience through these unusual times would be appreciated.
What are our hours of business?
Monday - Friday 9.00am to 4:30pm & Saturday 9:00am to 12:00pm.
Website customer service phone lines are open from 9am - 4:30pm Monday to Friday and 9:00am - 12:00pm Saturday.
How many can we have in the shop at one time?
There will be a maximum of 2 in the shop at one time. You will be required to sign a register upon arrival & leave a contact phone number.
What are the changes to the shop?
The shop has expanded for the on-line shopping side of the business and therefore area is limited. For your safety due to health and safety related issues, we no longer allow browsing in the shop but with the help of our friendly staff, we will assist you to find what it is you are looking for.
We would encourage you to view your items of interest on-line prior to your
visit and feel free to email us your list so we can have these ready for you to view on your arrival.
Can we try on our purchase?
Yes you are able to try on your choice of article, however we recommend for health reasons you provide your own socks for footwear. We also ask that you respect our health & hygiene rules and only try on items you are genuinely interested in purchasing as we will be required to ‘quarantine’ items after they have been handled by customers.
Can we change our purchase?
Yes, exchanges & refunds will continue with exactly the same conditions as our on-line policy.
Can we Pay in store?
Yes, our cash register will be operating and while we will accept cash, we would appreciate our customers using cards.
We take this opportunity to thank all our valued customers for their patience,
loyalty and service during the last difficult 10 months and we look forward to seeing our locals again.
We trust you all stay safe & well.
Warm regards, management & staff.